Ordering & Account Help

Need help placing an order, updating your account, or making changes to your rental? This section covers everything from how to get started to adding

• How Much Do Your Products Cost?
• How Do I Return My Product Early?
• I Haven’t Received My Refund Yet
• I Changed Rooms Before Delivery—What Do I Do?
• How Do I Cancel My Order?

Placing an Order

• How Do I Place an Order?

Return Process

• What Happens If I Don’t Return My Product?

Refunds & Billing

• Will I Get a Refund If I Cancel After Delivery?

Order Changes

• I Want to Add to My Order

Room Assignment Changes

• I Changed Rooms After Delivery—What Do I Do?

Transfers & Relocations

• How Do I Submit a Relocation Request?
• How Do I Transfer My Rental to a Roommate or Friend?
• Can I Transfer My Rental to a Roommate or Friend?